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Terms of use

Please understand these basics about organizing, archiving, subscriptions, and looking after your files before using Keepin.

About Keepin

Keepin helps organize photos and create, export, and restore photo archives. It is not a cloud storage service or a substitute for an independent backup. The current version is in testing; features, supported regions, and system compatibility may change. Refer to your installed version and the information displayed in the App Store.

Your content and permissions

Your photos, videos, and archive contents remain yours or those of the relevant rights holder. You are responsible for having permission to access and process the selected content and following applicable rules. Using Keepin does not transfer ownership of that content to the developer.

Archiving and restoration

Archives use Keepin’s encrypted .keepin format. Restoration requires a compatible version of Keepin and the correct password. Look after your passwords, exported files, and independent backups. The developer cannot recover a lost password or guarantee restoration of a damaged, externally deleted, or inaccessible file.

Before deleting originals, check that the export exists, verification succeeds, and the media you need can be restored. An export completion message confirms the relevant file operation, not the completion of a cloud provider’s synchronization. Packaging does not guarantee a significant reduction in file size.

Deletion and external copies

Adding a photo to the deletion queue is not final deletion. The app requests deletion through the system photo service only after an explicit confirmation. The behavior of Photos, Recently Deleted, iCloud synchronization, and external copies depends on their settings and rules.

Deleting an archive in the app or uninstalling the app may remove local files that have not been exported. It does not automatically delete every copy stored elsewhere. Check the scope before confirming an operation.

Pro purchases and subscriptions

Some archive creation capabilities may require Pro. Actual benefits, free limits, billing periods, prices, and any trial terms are shown in the app and Apple’s confirmation screen before purchase. This website does not accept payments.

Apple manages subscriptions, which may renew automatically. View, change, or cancel them through Apple’s subscription management. Deleting the app does not cancel a subscription. Request refunds through Apple; Apple decides eligibility under applicable rules.

The current app does not require an active Pro subscription to import, verify, or restore existing archives. Access to new archive creation changes with verified purchase entitlements.

System and third-party services

Photo permissions, iCloud original downloads, file picking, cloud synchronization, and payment depend on Apple or services you choose. Network conditions, available storage, service limits, and permissions can cause an operation to fail. Follow the app’s specific messages rather than treating them as proof that another service has completed all processing.

Beta software and reasonable care

A beta version may contain undiscovered issues. Keep independent backups of irreplaceable photos and do not rely on a single archive. We work to improve the app, but cannot promise error-free operation across every device, media file, and external provider. These terms do not restrict consumer rights that cannot be excluded under applicable law.

Software license and updates

Apps obtained through the App Store or TestFlight are also subject to Apple’s applicable distribution, testing, and standard end-user license terms. This page supplements them with Keepin’s service and usage information; it does not remove obligations imposed by law. Material changes will be reflected here and in appropriate in-app notices.

Contact and problem resolution

For archiving, restoration, purchase, or other problems, use the support email below. Include the app version, system version, and a redacted description of the error. Do not send archive passwords.

Contact & related information

shenghao.pm@gmail.com

Apple standard end-user license agreement · Manage Apple subscriptions · Request a refund from Apple